How do I use the Jobs tab?
The Jobs page is where all your work lives, split across three tabs: Today, Schedule and All jobs. It opens on Today, so you land on what needs your attention right now rather than a big table.
Steps
- Click Jobs in the main menu on the left.
- Start on the Today tab (the default). It has three sections: For my review, Unscheduled and Today's jobs (on a phone the first one is labelled My review) — anything needing a decision or a time, plus what's booked for today.
- Switch to Schedule for the calendar view of your bookings. (The old Schedule, Appointments and Calendar pages all now live here — old links redirect to Jobs.)
- Switch to All jobs for the full table. Its columns are Customer, Job / service, When, Assignee, Status and an actions menu. Click the Customer or When headers to sort; the table shows 10 jobs a page with a pager in the footer.
- Filter with the status tab strip above the table — All, Unscheduled, Pending, Confirmed, In progress, Complete, Cancelled, each with a live count. Beside it are a Search pill and a Sort dropdown (Latest / Oldest / Customer).
- Create a job with the New job button in the page header.
- Use a row's three-dot menu for quick actions. The first item depends on the job: one with no date yet offers Find a time when it's Pending or Confirmed, and otherwise the first item follows the status — Confirm for Pending, Notify customer for Confirmed, New invoice for Complete — followed by View job, Edit job and Duplicate. Duplicate makes a copy of the job and opens it — a job with no service can't be copied.
- The gear icon in the page header takes you to Settings → Job bookings to adjust how bookings work.
Common Questions
What does Unscheduled mean?
It's a job that doesn't have a time yet — Sophiie has captured the work but it hasn't been slotted into the calendar. Use Find a time on its row menu to schedule it. Unscheduled is a filter, not a status: the statuses a job can hold are Pending, Awaiting confirmation, Confirmed, In progress, Complete and Cancelled.
How do I delete a job?
You don't — there's no delete action. To call a job off, open it and choose Cancel job, which sets its status to Cancelled. It stays in the list under the Cancelled filter rather than disappearing.
Where did the calendar go?
It's the Schedule tab inside Jobs. If you had the old Schedule, Appointments or Calendar pages bookmarked, those links now redirect you to Jobs.
Why does All jobs only show 10 rows?
The table pages at 10 jobs — use the pager in the footer, or narrow things down with the status tabs, search or sort instead of scrolling.
Need More Help?
If a job isn't showing where you expect or a filter looks wrong, ask Sophiie Assistant in your dashboard first — she can guide you or make the change for you. Still stuck? Email support@sophiie.ai or call +61 7 5620 4640.