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Does Sophiie have a mobile app, and what can I do in it?

Yes — the Sophiie AI app is on the iOS App Store and Google Play. It's built for running your day from your phone: chat or talk to Sophiie, check your schedule, manage jobs on site, send quotes and invoices, record a payment against an invoice, and get push notifications so nothing slips past you.

Getting the app

  1. Search Sophiie AI on the App Store (iPhone) or Google Play (Android) and install it. Or just open your Sophiie dashboard in your phone's browser — it'll prompt you to install the app.
  2. Sign in with the same Sophiie account you use for the dashboard. In the app you sign in with your email address and a 6-digit code, even if you normally use Google or Outlook on the dashboard.

Once the app is installed, links to your Sophiie dashboard open straight into the app instead of the browser. That includes the links in Sophiie's emails — tapping View in Dashboard on a booking alert, for example, opens the app rather than a browser page. One exception: a link that points to a Settings page opens in your phone's browser instead, because settings aren't built into the app.

What's in the app

The app has four tabs:

  • Sophiie — chat with Sophiie by text or voice. It's the same assistant as Sophiie Assistant in your dashboard.
  • Schedule — your schedule, on your phone.
  • Jobs — your jobs: see what's on, open the details, reschedule, and record voice notes on site (see "How do I use the Sophiie app on site — jobs, voice notes and push notifications?").
  • More — the rest: Inbox (the same conversations as Inquiries in your dashboard), Customers (your Contacts), Invoices and Quotes. Tap your profile picture at the top of the More screen for the app's settings.

Common Questions

Can I change Sophiie's settings from the app?

No — configuration changes are desktop-only, by design. If you ask Sophiie in the app to change a setting, she'll point you to the desktop dashboard rather than making the change. See "What can Sophiie Assistant do — and what can't it do?".

Does the app send push notifications?

Yes — push notifications are delivered to the app. The app's Settings screen has a Push Notifications row, but it shows what the app last recorded, so it can read Enabled even when notifications aren't arriving. The reliable check is in your dashboard at Settings → Inquiries → Inquiry notifications, where each rule shows whether Sophiie has a device registered for that person. SMS and email notifications for your team are set up on the same page.

I can't find Inquiries in the app — where is it?

In the app it's called Inbox, under the More tab. Same conversations as Inquiries in your dashboard.

Do I need the app, or does the browser work on my phone?

The dashboard does work in a phone browser (and will offer you the app when you visit). For on-site work — jobs, voice notes, push notifications — the app is the better fit.

Need More Help?

If the app isn't behaving or you can't sign in, ask Sophiie Assistant in your dashboard first — she can guide you. Still stuck? Email support@sophiie.ai or call +61 7 5620 4640.