Can I pause my Sophiie subscription?

Yes. You can pause your subscription directly from your dashboard.

Steps

1. Log in to your dashboard at app.sophiie.ai.
2. Go to Settings.
3. Go to Billing.
4. Select Pause Subscription.

You can pause for up to 2 months in one go. You won't be charged during the pause period.

What happens while paused

• Your entire configuration is preserved — services, team members, greetings, everything stays as you left it.
• You cannot access your Inbox while paused.
• When your subscription restarts, everything will be exactly as you left it.

Common Questions

Can I extend the pause beyond 2 months?

Let us know and our team can discuss your options.

Will I lose my settings if I pause?

No. Your entire configuration is preserved. When your subscription restarts, you can pick up right where you left off.

Need More Help?

If you have questions about pausing or any other changes to your subscription, let us know and our team will be happy to help.